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Kirsi Airaksinen.

Kirsi Airaksinen

Section Manager, Research Unit

Presentation

I am a section manager at Kela's Research Unit. My expertise relates to the development of research project processes, project management, and RDI support services. In addition to managerial work, I participate in the development of research management services and services for researchers.

Expertise

  • development
  • research management services
  • RDI projects and services for researchers
  • sustainable development
  • facilitation and managerial coaching

Publications and research projects

Insights from the ISSA Forum: the possibilities of analytics and digital services

The development of digital services is on the rise. Especially in countries where social and healthcare services have been less accessible or not available, digital services are seen as a great opportunity. Attitudes towards digital services are more critical in countries where clients are used to traditional face-to-face services. Therefore, digital services may develop faster in countries with less or no resistance to change.

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