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Antti Teittinen.

Antti Teittinen

Research Manager, Research Unit

Presentation

I am a research manager at Kela’s Research Unit. My main responsibility is the implementation of the customer research programme at Kela. In accordance with Kela's strategy, my research focuses especially on understanding the customer experience and the contact process. In these research projects, individual and structural aspects are in focus when examining the relationship between customers' different life situations and the public service system. I also participate in research projects on medicine use and housing for people with intellectual disabilities.

Expertise

  • sociology
  • social disability research
  • customer research
  • wellbeing research

Ongoing research projects

Previous projects

Publications

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