Consents and denials of consent in Kanta Services

Health and social service professionals can search the Kanta Services for customer information recorded elsewhere in health and social services, such as another wellbeing services county or a private healthcare centre. The customer can influence the extent to which the health and social service professionals treating them can use their information in connection with the service.

The customer may give consent to use the information or limit the consent in MyKanta or in connection with a health and social service appointment. Consents can be given and limited after the customer has received and acknowledged the Kanta notification about the use of their information. At the end of 2025, 5.3 million people have received the Kanta notification. Of these, 72% were received through MyKanta.

The majority of people who have received the notification have given consent to use their information in health care. Social services can store consents and set limits at the customer’s request and retrieve information recorded elsewhere from Kanta Services once the necessary changes have been made to the information systems. For this reason, fewer consents to disclose social service customer information have been given so far.

Consents to disclose information

• A total of 5.2 million people have a valid consent to disclose health care customer information.
  • Of these, 60% were given in health care and 40% in MyKanta.
• A total of 48,000 people have a valid consent to disclose health care customer information.
  • Of these, 100% were given in MyKanta. It will gradually become possible to grant disclosure consent in social services.

Denials of consent to disclose information

Less than 1% of citizens have valid limitations preventing the transfer of information. Of these, 90% were made in MyKanta. Limitations on the disclosure of patient information usually apply to individual health care appointments. The limitations on the disclosure of social service customer information, on the other hand, apply to information related to a certain service task (for example, services for working-age people or families with children).

• The use of prescription information has been limited by 54,000 people.
• The disclosure of patient information concerning an individual service event has been limited by 31,000 people. In addition, the disclosure of all patient information has been limited by 8,800 people.
• The use of individual social service documents has been limited by 6,000 people. Limitations on all information contained in the register of a specific social service provider have been made by 8,800 people. Limitations have been made by a total of 14,800 people.

Other declarations of intent recorded in the Kanta Services

Other expressions of will can also be recorded in the Kanta database. The customer’s advance decision regarding care, organ donation testament and permission transfer a summary of patient information to other European countries are recorded in the Kanta expression of will service.

• Using an organ donation testament, 900,000 people have given consent to donate their organs after death. The donation of organs has been denied by 71,000 people.
• Advance decisions on care have been recorded for 240,000 people.
• The European Patient Summary has been authorised by 50,000 people.
• Refusal to be contacted about an examination finding has been recorded by 750 people.