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When a child falls ill – The need for family benefits and services and experiences of service processes

Published 1.1.2022Edited 28.8.2025

The purpose of the study is to find out from the perspective of families how the health and social services system fulfils the promise of the welfare state, i.e. provides a safety net in a situation where a child falls seriously ill. The study takes into account the different components of a challenging life situation, such as the worry and stress caused by the illness, the changes in everyday life caused by the treatment, and the financial challenges faced by the family.

The considered sample of the study consists of families whose children have been diagnosed with cancer, but the results based on the experiences of the families are also applicable to the situations of families facing other illnesses or disabilities. The research material consists of interviews with consenting parents. In addition, both the interviewed parents and the child with cancer will be asked for their consent to extract their register data from Kela's customer and benefit information register. The mixed methods approach, which combines different datasets, aims to gain a more comprehensive understanding of families' service needs and the use of benefits. At the same time, the aim is to demonstrate the extent to which customer experiences and system-based register data correspond with each other.

The project produces information on the support needs of families when a child has cancer. In addition, it produces information on Kela's customer experiences and the use of benefits and services.

Researchers

Project Implementation Period

1.1.2022–31.10.2024. The project has ended.

Project Results 

Publications

Cooperation Partners

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